Testimonials

Being a small business owner means wearing many hats — and when IT systems fail, everything comes to a halt. Over the years, we worked with several IT providers and often found ourselves waiting hours for support during critical outages.

We were introduced to Steve after our previous IT company closed, and what began as hardware and networking support quickly evolved into something much greater. Steve now oversees our Office 365 administration, manages QuickBooks updates and troubleshooting, and implemented and supports our freight software platforms, including FreightPop and StarShip. Most recently, he successfully set up our Cloudflare integration to ensure accurate GA4 tracking and protect our analytics data.

Steve approaches every project with confidence and persistence. He is never hesitant to take on new software challenges and remains committed until systems are fully operational. His responsiveness and technical expertise have made him an invaluable asset to our business.

When Steve is involved, I have complete peace of mind.

"The systems TeamLogic IT installed for us have definitely improved our operations and helped us deliver a superior customer experience that’s consistent with our brand. Since the installation, we haven’t had a single issue. Now, we wouldn’t be able to operate without it. We have already seen a great return on our IT investment…in fact, we see it every day.”

As a non-profit, we must be strategic as we implement change to control costs and optimize impact. What I value most from TeamLogic IT is that, when I ask questions, they’re always thinking two steps ahead. We sit down and we have planning meetings and we develop true project management plans. Now, we have a highly available, highly accessible IT infrastructure as a foundation for growing our organization nationwide.
 

I had used other IT companies before but was always very unhappy with their response time. On many occasions they were three to four hours late for our scheduled appointment and sometimes didn’t show up at all. With TeamLogic IT there are no more worries. They take care of problems right away with little downtime. It’s a pleasure doing business with such an efficient company.
 

I was most impressed by their scalability. We were able to work with them to meet our backup needs at the beginning and were then able to scale up to more services as we needed them. TeamLogic IT was consistently reliable and easy to work with at every stage.
 

I’d panic every time something went wrong with my computer system. Now, with TeamLogic IT I know it will get fixed quickly—they can usually fix things right over the phone. It really makes sense to have this kind of service. I don’t know how to fix a computer, but there are always little issues that can happen that cause downtime and it’s a great sense of security to have TeamLogic IT take care of it.
 

We considered hiring an IT person instead of outsourcing, but I’m glad we made the decision to outsource. TeamLogic IT is more cost-effective. They offer a wider range of skill sets which we realized would be important for us in order to meet our aggressive growth plans.