Explore AI’s Advantages for SMBs

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According to Gartner, more than half of active companies are piloting artificial intelligence (AI) solutions for their enterprises, with many already gaining an edge over competitors or reducing operational costs.

Apr 01, 2025

Managed AI Services

According to Gartner, more than half of active companies are piloting artificial intelligence (AI) solutions for their enterprises, with many already gaining an edge over competitors or reducing operational costs.

Where are they trying AI? This list is only a sample from the range of functional applications:

  • Strategic Planning – Identifying new markets,  forecasting industry trends, predicting customer  behavior, and similar analytic projections
  • Finance/Administration/Legal – Powering analysis  and researching regulations for compliance purposes
  • Human Resources – Creating job descriptions and   other methods of qualifying candidates
  • Customer Service – Developing chatbots for routine   responses, analyzing feedback, personalizing offers   and other product or service customizations
  • Operations – Optimizing supply chains, guiding   quality control, and other streamlining practices
  • IT – Troubleshooting code, monitoring cybersecurity   threats, and an array of task automation
  • Sales/Marketing – Prioritizing leads, enriching proposal content and focusing social media  campaigns

AI’s advancement into everyday digital business may feel intimidating to leaders. We believe these seven steps can help you make informed decisions about AI adoption and maximize its potential benefits:

  1. Identify Opportunity
  2. Assess Data
  3. Set Objectives
  4. Explore Tools/Platforms
  5. Run Pilots
  6. Train Users
  7. Sharpen Policy/Cybersecurity
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