I was first introduced to TeamLogic IT when James presented to our Rotary club on the topic of cybersecurity. Prior to working with James and TeamLogic we had dealt with IT providers who, more often than not, said they had to research the issue confronting us and ended up doing nothing. TeamLogic IT is the first provider who understands and quickly solves issues. If they do not know how to resolve an issue, they quickly and accurately research it and solve the problem and do it right the first time. They are a capable and professional team who is our partner and not just another vendor.
James exudes professionalism, passion, and inspires confidence in all aspects of IT and cybersecurity! If you are having some misgivings or concerns with your present IT provider, talk to James Kimberlin at TeamLogic IT. You will be in great hands!
Inspires Confidence + Takes Action = Happy Client!
Rudolph Bloodgood, LLC
"The systems TeamLogic IT installed for us have definitely improved our operations and helped us deliver a superior customer experience that’s consistent with our brand. Since the installation, we haven’t had a single issue. Now, we wouldn’t be able to operate without it. We have already seen a great return on our IT investment…in fact, we see it every day.”
As a non-profit, we must be strategic as we implement change to control costs and optimize impact. What I value most from TeamLogic IT is that, when I ask questions, they’re always thinking two steps ahead. We sit down and we have planning meetings and we develop true project management plans. Now, we have a highly available, highly accessible IT infrastructure as a foundation for growing our organization nationwide.
I had used other IT companies before but was always very unhappy with their response time. On many occasions they were three to four hours late for our scheduled appointment and sometimes didn’t show up at all. With TeamLogic IT there are no more worries. They take care of problems right away with little downtime. It’s a pleasure doing business with such an efficient company.
I was most impressed by their scalability. We were able to work with them to meet our backup needs at the beginning and were then able to scale up to more services as we needed them. TeamLogic IT was consistently reliable and easy to work with at every stage.
I’d panic every time something went wrong with my computer system. Now, with TeamLogic IT I know it will get fixed quickly—they can usually fix things right over the phone. It really makes sense to have this kind of service. I don’t know how to fix a computer, but there are always little issues that can happen that cause downtime and it’s a great sense of security to have TeamLogic IT take care of it.
We considered hiring an IT person instead of outsourcing, but I’m glad we made the decision to outsource. TeamLogic IT is more cost-effective. They offer a wider range of skill sets which we realized would be important for us in order to meet our aggressive growth plans.
