Testimonials

I wanted to share my transition experience with TeamLogic IT.  We began looking for a new IT company after having issues with our last company not responding timely to help desk items and no proactive approach.  TeamLogic IT has been great, with Zach and Roma being great to work with, responsive and proactive.  They made the transition to a new provider seamless.  All help desk calls resolve daily with timely follow up.  I appreciate the way they resolve issues and proactively prevent problems.  They now are working on our up-front scanning and prevention of cyber ware or malware.  As well as keeping up on industry call.
 

We switched our IT support service to TeamLogic IT and we have been extremely pleased with both the service and the support.  Our previous provider was sort of “pay as you go” and when TeamLogic IT came in for a survey I was astounded at the potential gaps in our security and the lack of updates to our server.  We were paying for back up service and for consultation on our system and we were not getting that consultation.  We are paying more but we are getting so much more.  In this day of system hacking, our management team decided this was the right path for us.  We get monthly reports on our system and we know that someone is always watching over our security.  We made the right decision.

 

The management team at Datatech Depot recently decided to partner with TeamLogic IT for all of our IT management and support. We are very happy that we made this decision. We are very comfortable working with them and look forward to a long, successful relationship.
 

We transitioned our tech services to TeamLogic IT - West Chester after a six-year relationship with the previous provider.  I knew there would be challenges, but Roma and her crew took those challenges as opportunities to deeply learn our systems.  They had HUGE success.  They reworked our tech from the ground up to be more secure and efficient.  They got us through the two-month transition period with no downtime, improved system function and support, and we had some fun getting to know each other along the way.   I have worked with five tech providers during my career, TeamLogic IT is my favorite.  As a non-profit we often feel forgotten by our business partners, particularly by our “big ticket” vendors like tech and phones, not the case with TeamLogic IT.  TeamLogic IT cares about our company, people and our mission.  They are knowledgeable, efficient and creative.  We love working with them.  I highly recommend TeamLogic IT - West Chester.